Terms of service
Last updated: 14 November 2026
This website is operated by DENVO GOODS PTY LTD (ABN 94 704 136 854, ACN 704 136 854), trading as DENVO. References to “we”, “us” and “our” mean DENVO GOODS PTY LTD.
These terms apply to your use of denvogoods.com and purchases made through the website.
YOUR INFORMATION AND USE OF THE WEBSITE
Please provide accurate contact, billing and delivery information when placing an order. If you create an account, keep your login details secure and notify us of any suspected unauthorised use.
You must not use the website for unlawful activity, submit fraudulent orders or interfere with its security or operation.
PRODUCT INFORMATION
We aim to provide accurate product descriptions, images, prices and availability information. Please review the dimensions, materials, included components and care instructions on the product page before ordering.
Screen settings may affect how colours appear, but this does not limit your rights if a product does not match its description.
If you need clarification about a product, contact chuck@denvogoods.com before placing your order.
PRICES AND PAYMENT
All prices are displayed in Australian dollars (AUD).
The total payable, including any applicable taxes or charges, is shown at checkout before you submit payment. Standard delivery within Australia is free.
Payments must be made using an available checkout payment method. We will not increase the price of an order after payment without your agreement.
ORDERS AND AVAILABILITY
An order confirmation acknowledges receipt of your order.
If we cannot fulfil an order because an item is unavailable, a material listing error has occurred or payment cannot be processed, we will contact you promptly. If the order is cancelled, we will refund any payment collected for the cancelled items.
We will not substitute a different product without your agreement.
Contact us promptly if you wish to change or cancel an order. We will assist where possible before dispatch.
DELIVERY
We currently deliver within Australia. Delivery arrangements and estimates are explained in our Shipping Policy.
Delivery estimates are not guaranteed dates. If your parcel is delayed, lost or damaged, contact us so we can investigate and arrange an appropriate resolution.
RETURNS AND CONSUMER RIGHTS
Our Return and Refund Policy explains our voluntary change-of-mind returns and the process for resolving product problems.
Australian Consumer Law guarantees apply where relevant and cannot be excluded by these terms. Nothing in these terms limits any non-excludable right, remedy or entitlement to compensation.
PRODUCT USE
Use products only for their intended purpose and follow the instructions and safety information supplied with them. Inspect tools before use and stop using any item that appears damaged or unsafe.
These instructions do not exclude responsibility for defective products or affect your statutory rights.
WEBSITE CONTENT
Our branding, original written content and other website materials are protected by applicable intellectual property laws. You may use the website for personal shopping purposes but must not reproduce protected materials for commercial use without permission or another lawful basis.
PRIVACY
Our Privacy Policy explains how we collect, use and disclose personal information.
CHANGES TO THESE TERMS
We may update these terms for future use of the website and future orders. Changes will not retrospectively reduce your rights in relation to an existing purchase.
APPLICABLE LAW
These terms are governed by the laws of Queensland and applicable Commonwealth laws of Australia, subject to any mandatory consumer protections that apply to you.
CONTACT
DENVO GOODS PTY LTD
11 Dando Street
Macgregor QLD 4109
Australia
Email: chuck@denvogoods.com
Website: https://denvogoods.com