Where do you deliver?
We deliver within Australia. Standard delivery is free.
How long does delivery take?
Estimated delivery is 3–5 business days after dispatch. Delivery estimates may vary for remote areas, public holidays, severe weather or carrier disruptions. See our Shipping Policy.
What is included with my product?
Check the Included section on each product page. Storage pouches, cases and organisers are supplied empty unless the product page expressly lists tools or accessories as included.
How do I request a return?
Email chuck@denvogoods.com with your order details. We offer a 30-day change-of-mind return period subject to our Refund Policy. Consumer guarantee rights are separate and are not limited to 30 days.
What if my item is faulty or incorrect?
Contact us with your order number and details of the issue. We will assess the issue and provide an appropriate remedy under Australian Consumer Law, including reasonable return costs where applicable.
How can I change my delivery address?
Email us promptly. Address changes cannot be guaranteed after dispatch.